Brand Advocacy

Viral Marketing
BRAND ADVOCACY 

 

THE CUSTOMER IS YOUR BEST ALLY TO PROMOTE YOUR FACILITY.

 

DO YOU KNOW THE IMPORTANCE OF ONLINE REVIEWS?

Word of mouth is the most important promotional channel.

A customer satisfied with the service/product purchased, will be willing to talk positively about it with his/her friends and relatives, sharing the experience on his/her favourite social networks. This sharing allows you to fuel the word of mouth that is the basis of Viral Marketing.

HOW DOES IT WORK?

The Nozio Brand Advocacy technology platform automates the viral marketing actions generated by your customers. Thanks to their contribution you will make your Hotel known to the entire network of friends and relatives of your brand ambassadors. It is a real innovative and profitable sales channel.

The operation is simple and distinguishes itself in two phases:

Pre-Stay Advocacy and Post-Stay Advocacy.

PRE-STAY ADVOCACY

The confirmation of a reservation is the moment in which the customers are more excited and geared to communicate.

Nozio Brand Advocacy encourages the traveller to share his/her enthusiasm for the upcoming stay at your hotel on social networks.

Through this testimony, the client’s social contacts can obtain an exclusive special deal for a possible reservation.

The accommodation facility gains visibility and potential direct bookings through social channels.

POST-STAY ADVOCACY

During the post-stay phase, the Nozio Brand Advocacy system will send the traveller an evaluation request. The review made by the customer will be shared by the Hotel on its social channels together with a link to a special promotion.

In this way the accommodation facility can give visibility to the best reviews and stimulate new direct bookings.

Are you interested?

By filling out the form, we will contact you to provide more information, answer your questions and give you a demo of our solution.

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